Welcome to SynTrain International Academy. We understand that plans can change, and we have developed the following refunds policy to accommodate the needs of our students while maintaining a fair and practical approach to course cancellations and refunds.

1. General Refund Conditions
   • Requests for refunds must be submitted in writing to [academy’s refund email/contact form].
   • Refunds are processed using the original method of payment.
2. Refunds for Hands-On Courses
   • Cancellation Notice: To be eligible for a refund, students must notify us of their intention to cancel at least [number of days, e.g., 14] days before the course start date.
   • Refund Amount: Cancellations made before the specified notice period will receive a full refund minus a [specific amount or percentage] administrative fee.
   • Late Cancellations: If cancellation occurs within [number of days, e.g., 14] days of the course start date, we will offer a [specific percentage] refund or the option to transfer enrollment to a future course.
3. Refunds for Digital Courses
   • Cooling-Off Period: We offer a [number of days, e.g., 7]-day cooling-off period from the date of purchase during which a full refund can be requested.
   • Access to Course Materials: Once access to digital course materials has been granted, refunds cannot be issued unless technical issues prevent course access, which cannot be resolved by SynTrain International Academy.
4. Non-Refundable Circumstances
   • No refunds will be given for non-attendance or partial attendance of a course.
   • Special circumstances (e.g., medical issues) may be considered for refunds outside these terms at the discretion of SynTrain International Academy.
5. Transferring Enrollment
   • Students may transfer their enrollment to a different course or future session, subject to availability. Transfer requests must be made in writing at least [number of days, e.g., 7] days before the original course start date.
6. Course Cancellations by SynTrain International Academy
   • If a course is canceled by the academy, students are entitled to a full refund or can transfer to another course without any additional fee.
7. Processing Time
   • Refunds are processed within [specific time frame, e.g., 30] days of receiving the refund request.
8. Contact Information
   • For any queries regarding our refunds policy, please contact [contact details].

This policy is subject to change at the discretion of SynTrain International Academy. We recommend reviewing the policy periodically.